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Privacy Policy

 

Last Updated: 1/5/2026

 

Garden Center (“Garden Center,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, use our mobile application, or interact with our services.

 

This policy applies to all users of our website, mobile app, and related digital services (collectively, the “Services”).

 

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Account login credentials

  • Rental, purchase, or service request details

  • Communication preferences

 

b. Transaction & Rental Information

  • Product purchases

  • Equipment rentals

  • Service bookings

  • Payment confirmations (payment details are processed securely by third-party providers)

 

c. Location Information

 

  • Approximate location (city or region)

  • Store proximity for delivery, installation, or service availability

(Location data is only collected if enabled on your device.)

 

d. Technical & Usage Information

  • IP address

  • Browser type

  • Device type and operating system

  • App usage data

  • Pages visited and interactions

  • Date and time of access

 

e. Marketing & Communication Data

  • Email interactions

  • SMS opt-ins

  • Promotion participation

  • Customer feedback or reviews

 

2. How We Use Your Information

We use your information to:

  • Process purchases, rentals, and service requests

  • Schedule deliveries, installations, and pickups

  • Communicate order updates and service notifications

  • Improve website and app functionality

  • Provide customer support

  • Send marketing communications (only if you opt in)

  • Analyze usage trends and business performance

  • Comply with legal and regulatory obligations

 

3. Sharing of Information

We do not sell your personal information.

 

We may share information with:

  • Service Providers (payment processors, delivery partners, software platforms)

  • Marketing & Analytics Tools (only in aggregated or anonymized form when possible)

  • Legal Authorities if required by law or to protect our rights

  • Business Transfers in the event of a merger, sale, or asset transfer

 

All third parties are required to protect your information and use it only for authorized purposes.

 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember preferences

  • Analyze traffic and usage patterns

  • Support marketing and advertising efforts

 

You can control cookie settings through your browser preferences.

 

5. Mobile App Data

If you use our mobile app, we may collect:

  • App usage data

  • Device identifiers

  • Push notification preferences

 

You may disable notifications or permissions through your device settings at any time.

 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we take data protection seriously and regularly review our practices.

 

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

 

To exercise these rights, contact us using the information below.

 

8. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

 

9. Third-Party Links

Our website or app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and within the app, with the “Last Updated” date revised accordingly.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact us at:

 

Garden Center

📍Las Cruces, New Mexico, USA

📧 gardencenterlc@gmail.com

📞 (575) 343-3997

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